News & Press & Events

Users Vent after Adobe deletes cloud based files !

 Is your data safe on Adobes Cloud servers ? 

http://www.bbc.co.uk/news/technology-35577498

MalwareBytes - False Positive virus notice in build 316.1

MalwareBytes Antivirus - Incorrect Virus warning.

We reported this issue to MalwareBytes support team and they have now agreed with us that this is an incorrect - False/Positive warning and have cleared all of our products - this warning will be removed from their Virus definition database hopefully later today and you should receive no further warnings on installing any of our products . Here is a copy of their communication to us and a topic on their forums:
https://forums.malwarebytes.org/index.php?/topic/177572-tracker-software-pdf-xchange-editor/
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PDF-XChange Editor SDK Trial Released!

The most anticipated developer kit  release of the all new PDF-XChange Editor SDK is now available for trial download.

Please visit the PDF-XChange Editor SDK product page for more details and download the trial version today!

 

Product Maintenance Prices are increasing as of Feb 1, 2015

As many of you will already be aware during 2014 we have invested heavily in expanding both our software engineering and support teams.

This will allow us to accelerate the addition of new functionality and features in all of our existing products during the first half of 2015 with new functionality in existing products and 100% new applications and developer kits scheduled for release during the first 2 quarters of the new year.

To allow us to continue to invest further during the next 12 months at similar or greater levels in both product development and customer support we will be increasing the rates charged for maintenance across all of our product ranges as from February 1st 2015, please see the table below for specific details on how this will affect our maintenance pricing.

Extended maintenance purchased at the time of the license is increasing by 5% and Maintenance Renewals will be increasing by 7.5%.

Windows XP - Microsoft updates end on April 8th 2014...

Microsoft Updates and Bug Fixes for XP will end on April 8th 2014, you can read more here

How will this affect your Tracker Software Applications such as PDF-XChange going forward ?

More info available here;

https://www.pdf-xchange.com/knowledgebase/399

 

PDF-XChange Editor Released !

Yes - its here - The PDF-XChange Editor is now complete and available for download !

Latest Adobe Security breach compromises user payment info and product Source Code ...

The BBC and many other news organisations are reporting perhaps one of the most serious breaches of user and program data yet for the Software giant, from the BBC news site ;

"Adobe has confirmed that 2.9 million customers have had private information stolen during a "sophisticated" cyber attack on its website.

The attackers accessed encrypted customer passwords and payment card numbers, the company said.

But it does not believe decrypted debit or credit card data was removed.

Adobe also revealed that it was investigating the "illegal access" of source code for numerous products, including Adobe Acrobat and ColdFusion."

For full story click here;

http://www.bbc.co.uk/news/business-24392819

PDF-XChange Editor - Gold release !!!

We are very pleased to announce the formal 'Gold' release of the PDF-XChange Editor build 301 today Friday April 26th.

This is the formal upgrade available to the PDF-XChange Viewer and is now our primary product offering for the Viewing,  modification and printing of PDF files, a comprehensive specification and feature chart is available from this link;

https://www.pdf-xchange.com/PDFXEditor_Specsheet.pdf

PDF-XChange Editor - release date.

PDF-XChange Viewer Version 3 - upgrade to Editing - release date set !

Threat identified, and promptly neutralized

 On Friday, Jan.18, a third-party researcher informed Secunia Research of a possible issue with the PDF-XChange Viewer: Build 2.5.207 whereby an embedded JPEG stream within a PDF file could be exploited by malicious people to compromise a vulnerable system.

Questionable as the threat was to our customers, it was treated with extreme importance. Within 24 hours Tracker Software issued a new release with protection against this potential, if unlikely, risk.

All Tracker Software clients are urged to update to our latest, free PDF-XChange Viewer: Build 2.5.208 as soon as possible.
The specific technical nature of the threat was:  Hypothetical/potential exploitation may allow execution of arbitrary code, but requires tricking a user into opening a malicious PDF document where a memory override can occur on handling the corrupted Define Huffman Table header of a JPEG image file stream.

Acknowledging software defects and security holes is inevitable and Tracker Software treats mission-critical defects and security issues very seriously.

Prompt responses to software defects and security holes have always been — and will continue to be — a top priority of Tracker Software’s product service. 

Our known security issue list — a total of four in more than 15 years of product releases and approximately 150 million client installations — is much shorter than that of our competitors’ due to the robust design of our products.

Tracker has published all the historic security issues on its website and keeps tracking potential security issues on daily basis.
We will continue to ensure our clients are protected with quality products and prompt action to resolve any issues found.

All product downloads are available here:
https://www.pdf-xchange.com/product/downloads