... r log.CauseProcess monitor logs assist us in understanding and resolving user issues. We may request them in cases where we can't resolve issues using the normal procedures.ResolutionYou will need to use the Microsoft Process Monitor tool i ...
... greed to a set of terms and conditions.CausePDF content is available without conditional access, which is not desirable as content needs to be hidden until users agree to specific terms and conditions. ResolutionYou can use a 'click-wrap' t ...
... d meeting established accessibility standards. These standards are specified in the ISO-standardized subset of PDF targeted at accessibility, PDF/UA, which was first published in 2012. Accessibility is intended to enable all people to view, ...
... message that warns of potential viruses in our products. Note that this issue occurs when using the latest release of Windows and MS Defender.CauseCertain heuristics in an older version of a Windows Defender definitions file were falsely d ...
... the European Single Market. It was established in EU regulation 910/2014 of 23 July 2014 on electronic identification and repeals 1999/93/EC from 13 December 1999. eIDAS entered into force on 7 September 2014, and came into effect in July ...
... tab and then click Timestamp:The TimeStamp Server dialog box will open:2. Enter the URL of the timestamp server in the Server URL box, and specify the authentication options as desired.3. Click the dropdown menu, then click Save Current Se ...
... CauseMS Outlook's handling for resizing the application window on certain monitor sizes causes this issue.ResolutionThere are two ways to resolve this issue:Solution 1: Change the Settings in OutlookThis solution is the easier one to implem ...
... en that a user has manually removed the extension from Google Chrome.ResolutionThe best way to resolve this issue is simply to reinstall the PDF-XChange Chrome Extension, which is available here. ...
... rm fields displayed are empty, or show different values from those that are meant to be there.CauseThe most likely cause of this issue is that the document is a static XFA form. These forms are a special type of form that contain two sets o ...
... e. The settings that you use for features are remembered automatically in many cases, but there are also a range of features that include the functionality to save settings to a template that you can use again subsequently. It's possible to ...
... sed for the user interface language. When I download a language pack and add it to the software folder, I encounter an issue and the language is not available to use.CauseThe most likely cause of this issue is that the user has not converte ...
... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails.Please ensure that you check your spam/junk fold ...
... AnswerPress Ctrl+L to open the Layers pane:Press Ctrl+A to select all layers, then press the spacebar to invert the visibility of layers:It's also possible to use JavaScript in order to perform this operation, as detailed below:1. Open PDF- ...
... , as detailed below.Use a Typed Signature for Digital SignaturesPlease note that a valid digital signature certificate is required to use these features. If you don't have a digital signature certificate, you can obtain one here, or create ...
... defualt, and an easy way to download numerous optional languages as well. If a language we do not offer is needed, we also support the manual installaiton of open source, OXT dictionary files, see the “manual installation” section for t ...
... fault) OCR and the ABBYY FineReader “Enhanced OCR” engines. These two engines have independent language files/categories. We have also simplified the installation and removal process in these versions, all actions can be performed via t ...
... ver, when the document is previewed before printing, and when it is printed, the annotation lines are of the adjusted sizes.Cause:We offer a Thin Lines setting in PDF-XChange Editor that displays all annotation lines as if they had a width ...
... from my license in order to free up a space for a new machine. What should I do?CauseWhen the activations limit is reached it is no longer possible to use the license key to activate the software on additional devices. If you want to do so ...
... section of the user interface, available via the File tab:All plugins are detailed in the Available Plugins window:Azure RMS Plugin - the plugin for handling PDF files protected by MS Azure RMS.Bookmarks Plugin – the plugin that facilitat ...
... available for this purpose. Note: if you need to change the scroll speed for our "Autoscroll" feature (Ctrl+Shift+H) simply use the up and down arrow keys. Change Editor Resolution The First option is to use the product Preferences. The Pag ...
You can contact us by phone, email or our social media accounts — we are here to assist you.