... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... e Dump files can be very large, and may not fit into an email, you can send a download link if you have a personal sever (such as dropbox), or the support team will create a secure file drop location for you.Our Support Team will either ask ...
... ly because 64-bit applications cannot work with 32-bit scanner drivers (normally TWAIN drivers). Please try scanning with Microsoft Paint, which is always a 64-bit application on 64-bit operating systems, and you will likely not be able to ...
... n it is moved outside of the screen and back into view: Cause This issue arose as a result of the KB4034664 update for Windows 7 that was released on August 8th, 2017. Resolution We have resolved this issue. Please update to the 6.0.322.7 b ...
... increase from 20MB to several hundred when I open some files? Answer The PDF-XChange products cache pages to enable seamless browsing. This requires a large amount of memory for large files, but only when they are in use. The memory is fre ...
... t open format in 2008. Therefore it is no longer under ownership of any kind. Adobe, the ISO, Ghostscript and Tracker Software Adobe displayed shrewd business logic when they offered the PDF format in open format. This meant that software d ...
... and other programs display readable information? Please note that a user asked this question on the PDF XChange forum. They experienced an issue when they used our products to view the document properties of files that 'Bullzip' (and other ...
... port for NPAPI plugins. Netscape Plugin Application Programming Interface and it is the API that we have used to create our browser plugins for both Chrome, and Firefox. Microsoft Edge (Windows 10 and later) does not support any kind of plu ...
... rties can cause this issue, especially when a sheet size option other than Auto is used. (If Auto is used then the settings of the source application determine the PDF specifications, which avoids this issue). Note that in new versions of t ...
... t these settings for users on multiple machines?Answer:A command line switch can be used to import settings from a file to users on multiple machines.Please note that these settings are stored in the Windows Registry for the current user (H ...
... robat but not in PDF-XChange Editor? Answer: The blending mode for the highlight tool has been changed from its default setting. Follow the steps below to resolve this issue: On the Home tab, Right Click the Highlighter tool and click Comme ...
... . Why? Cause This is a known issue and we are investigating a few potential causes and resolutions. The instructions below are a temporary workaround for the issue, until a permanent fix is found. Resolution While waiting for the Editor to ...
... le sheets to maintain fidelity? You might have a page larger than the paper size available in your printer, but want to print it without scaling (at 100%), or you just want to zoom in a small page and make it print over several sheets which ...
... etting in the advanced print options that can be set to Auto, Grayscale or Monochrome, or Color. The Grayscale and monochrome options will never print in color. Resolution When printing a color PDF document, via File > Print, the Print Prev ...
... is is most likely caused by the manufacturer of your printer's drivers using invalid 64-bit pointers. This is a common issue with drivers that were initially designed to be 32-bit, and can be tested by printing from any other 64-bit app i.e ...
... use This is sometimes caused by installing updates to Windows, or installing other Software or Hardware which may come supplied with another PDF application. Despite your setting PDF-XChange as the default PDF Viewer (and even doing so via ...
... o I adjust the size? Answer: PDF-XChange Editor uses Windows system settings to get fonts for the user interface. If large fonts are used and your screen resolution is smaller than 1024x768 pixels, then some dialog boxes may be larger than ...
... that it is necessary to set a "Simple MAPI" compatible email client as the default email client to use this function. Compatible email clients include: Microsoft Outlook Outlook Express Windows Mail Mozilla Thunderbird Eudora Please note th ...
... available for this purpose. Note: if you need to change the scroll speed for our "Autoscroll" feature (Ctrl+Shift+H) simply use the up and down arrow keys. Change Editor Resolution The First option is to use the product Preferences. The Pag ...
... es, fixes or patches for the Windows XP product line. It also represents a problem to software application developers such as PDF XChange. This is because the Microsoft development tools required to compile our applications to operate in Wi ...
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